Effective January 1, 2017
The Cancellation Policy below applies to all products and live events sold directly on our website. It cannot be retroactively applied to previous cancellations. Note: Any products or live events sold by a 3rd party partner are subject to their Cancellation Policy.
Approved Customer Credits: You are free to use, transfer or gift the credits within one year from the date of original purchase.
Disqualified Cancellation: The full amount will be donated in your honor to one of the charities we support:
Adoptive Families/Ties Organization, World Animal Foundation
Digital Products & Online Events/Programs/Courses: All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.